The Hidden Work of Diabetes Care and Education Specialists By Dawn Hebert, RN, MSN, CDCES When most people think about diabetes care, they often picture medications, glucose numbers, insulin doses, or nutrition counseling. What many do not see is the enormous amount of behind-the-scenes work happening every single day by Diabetes Care and Education Specialists (DCES). The truth is, diabetes education has never been just about teaching carbohydrates or reviewing blood sugar logs. Modern diabetes care is deeply personal, emotionally complex, and often filled with barriers that extend far beyond the clinic walls. Behind every successful patient outcome is ...